Careers with ARMA

At ARMA, our people are our greatest asset. We empower our staff to take ownership of the role they play in the organisation and to continually challenge themselves to achieve personal success, which translates into positive outcomes for our clients and their customers.

ARMA Group is a rapidly growing ASX listed specialist provider of contingent debt recovery solutions with offices all around Australia. We provide innovative and industry leading technology that transforms the way business’ engage their customers regarding payments and service a large number of clients across all industry sectors – including some of Australia’s best known brands.

In keeping with ARMA’s commitment to “outstanding customer care” we strive to ensure that we operate with a key focus on respectful, positive, and empathic engagement with all customers to help identify and resolve their financial situation by achieving the best possible outcomes.

The ARMA family culture is the backbone of our success and working environment. This is why we have such a high calibre of individuals within the business and an amazing retention rate…it all comes down to the fact that we care about our family. Just a few of the benefits of being part of this family community include:

• Fantastic training program for all new staff that is focused on customer care and hardship, as well as other ongoing development and growth opportunities.
•  Leadership Development Program.
• Generous incentives and rewarding bonus scheme for all staff when achieving KPIs.
• EAP (Employee Assistance Program) available for all staff as we understand and care about your wellbeing.
• Being part of a larger and rapidly going ASX list group of companies.
• Possible employee share options scheme.
•  Fun…we work hard and as a result recognise the need for fun! Whether this be having a time out playing the PS5 or a game of table tennis to our epic monthly team outings and annual parties!
• An all inclusion and diverse environment that encourages and desires everyone’s feedback and input. Demonstrated through such programs as our FLT (Female Leadership Team).

ARMA aspires to be the exemplary employer of choice for people from diverse backgrounds. We aim to ensure equality in recruitment, development, retention, and promotion of staff and that no-one is disadvantaged on the basis of their gender, cultural background, disability, sexual orientation or identity or Indigenous heritage. We encourage everyone who meets the selection criteria to apply.

If you’re looking to join one of Australia’s fastest growing high performance collection companies, please submit your resume and cover letter to careers@armagroup.com.au

We look forward to hearing from you