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For Customers

We’re a proud supplier of debt collection and legal services to Members of the Local Government Association of South Australia.

LGAP 22135 – Debt Collection Services

About LGA Procurement

LGA Procurement was established to help South Australian councils undertake best practice procurement and deliver value for money by developing and maintaining a suite of goods and services contracts that enable councils to access robust, streamlined, aggregated procurement arrangements.

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Preferred supplier status

When dealing with an approved supplier, LGA Procurement Members enjoy certain advantages that make the process easier. 

Prequalification
As a preferred supplier, ARMA has already undergone a rigorous prequalification process by LGA Procurement. This process is designed to ensure that suppliers meet certain criteria, such as financial stability, quality standards, and compliance with relevant regulations. Members can trust that ARMA already met these requirements, simplifying the supplier selection process.
Competitive pricing
LGA Procurement has negotiated the contract with ARMA on behalf of its Members, leveraging its collective buying power. As a result, Members can access favourable pricing terms, saving time and effort in negotiating individual contracts.
Established terms and conditions
ARMA has an established contract and terms and conditions in place with LGA Procurement. This eliminates the need for Members to negotiate individual agreements, saving time and resources. Members can simply reference the pre-negotiated terms and conditions, ensuring consistency and reducing administrative burdens.
Simplified procurement process

Dealing with approved suppliers streamlines the procurement process for Members. Since ARMA has already been vetted and approved, Members can bypass time-consuming steps such as extensive due diligence, supplier evaluations, and tender processes. This expedites the procurement process, enabling members to quickly access the services they require.

Ongoing supplier management
LGA Procurement continues to manage its relationship with ARMA even after the initial selection process. This includes monitoring our performance, addressing any issues that may arise, and facilitating ongoing communications between us and Members. This ongoing management ensures a smooth and efficient procurement experience for Members.

What this means for LGP Members

You can deal confidently with a company that has been fully vetted through the LGA Procurement authorisation process.

You can start today without having to go through a long-winded tender process or negotiate contract terms.

You’ll benefit from a market-leading service proposition, based on trust, integrity and performance.

You’ll be dealing with a quality-endorsed company that specialises in government recoveries.

You’ll take advantage of our competitive pricing model which offers exceptional value for money.

Supercharge your collections strategy.

Meet Nikki Dennis

SA LGA Sales Director

“We’ve had the privilege of working with LGA members now for over two decades and are proud to be the leading debt recovery agency in the South Australian Local Government sector, providing services to over 80% of the state’s councils. In the current environment, particularly for local governments, it’s important not to leave unrecovered debts sitting on the table. With LGA Procurement, it’s never been easier for Members to refer their debts to us for action. In some cases we can get our first messages out to customers within 24 hours of receiving your files.”

Meet the Team

Want to find out more?

If you’re a LGA Procurement Member and want more information about how ARMA can help you with your debt collection and legal recovery targets, contact us to arrange a free consultation with one of our Sales Team.