Compliance

We understand the importance of the industry regulations and guidelines, therefore all our employees are rigorously trained and educated before conducting their duties in assisting our customers to achieve the best possible outcomes. If you wish to understand these requirements more, please contact us on 1300 363 394. Our offices are open Monday to Friday 8.30am to 5.00pm AEST.

We hold all applicable licenses in every jurisdiction to undertake debt collection activities throughout Australia.

We’re proud members of the AICM, the IMA and a preferred Supplier to Procurement Australia, the Municipal Association of Victoria (MAV), and the Local Government Associations of NSW, WA and SA.

The information we hold is region locked to Australia which ensures that data sovereignty is always maintained.

We have an established Quality Management System in place, accredited to ISO 9001, as a means of ensuring that our services comply with legislative and regulatory requirements, and to demonstrate a commitment to continuous improvement.