As an agency with a strategic focus in public sector recoveries, we have an outstanding reputation in helping governments supercharge their cashflows through smarter, faster, and more innovative processes.
Supercharge your cash flow
Our digitally-led recovery strategies can engage your customers earlier so you can get paid faster.
Free up your resources
Leave the hard work up to our experts so you can free up your people to concentrate on what they do best.
Protect your brand
As a fully licenced, insured and accredited collections agency, you can rest assured your reputation is in good hands.
At ARMA, we have a long and proud history of working with state, local and federal government departments.
We’re proud to work with some of Australia’s largest public sector bodies. In partnership with these organisations, we have built intuitive communication and payment strategies specifically for this sector. Our market-leading technology is changing the way people are choosing to manage their finances. And with support from a specialist government recoveries team along with our inhouse field and legal divisions, we can offer government organisations a genuine end-to-end service proposition that can boost your recoveries while delivering an exceptional user experience.
Best practice debt recovery
Our multi-hybrid collection strategy gives you the best of both worlds.
At ARMA, we bring together award-winning technology with our 100% Australian-based team of Customer Solutions Specialists to deliver the best outcomes for you and your customers.
Meet Nikki Dennis
Nikki has over 20 years’ experience in debt collection, receivables management, hardship and training. She possesses specialist knowledge of managing the debt recovery contracts for governments, utilities and healthcare providers. An industry leader and speaker at AICM’s national conferences and events, Nikki is a regular contributor to industry publications both within Australia and the UK, and has been on the judging panel for the AICM Young Credit Professional of the Year Award.
The evidence is indisputable – the earlier a debt is referred for collection, the greater the chance of recovery. Find out how we’re helping more and more government departments recover their debts with our smarter, faster, more innovative approach to collections.
What can you expect
Find out more about how ARMA is helping more government organisations resolve their debts.
Choose an industry that best describes you.
ARMA is trusted by more than 1,000 organisations to engage with their customers and to help them resolve their outstanding accounts. We work across all sectors in addition to government, including banking and finance, water and energy, health, education, infrastructure, insurance and telecommunications.
Book a consultation
Our team is happy to answer your sales questions. Just fill out the form and we’ll be in touch.