DRA is now ARMA

From 1 August 2024, Debt Recoveries Australia (DRA), specialists in commercial debt and insurance recoveries, will be known as ARMA.

New name. Added benefits. Same great team.

When DRA was formed in 2001, it’s mission was simple: to be a leader in the fields of commercial debt recovery and insurance recoveries. Today, its success has been built on the shoulders of quality service and an absolute dedication to the needs of its clients, embracing innovation, competence, cost-efficiency and skills of our specialist staff.

It’s a great result for our clients and their customers.

The decision to bring together two businesses that complement each other seamlessly means that we are more capable than ever of providing better ways to resolve debt through a wider array and depth of services across all stages of the debt recovery lifecycle.

More importantly, you will continue to be serviced by the same great team that you have come to know, that, over time, has grown to become one of the most successful commercial debt and insurance recovery specialists in the industry. We will now be supported by a wider firm of professionals nationwide that will assist with our service delivery.

Who we work with

We’re trusted by more than 1,000 organisations to engage with their customers and to help them resolve their outstanding accounts. We work across all sectors,including government, banking and finance, energy and water, health, education, infrastructure, insurance and telecommunications.

Government

Banking &
Finance

Energy &
Water

Health

Education

Insurance

Infrastructure

Telecoms

Our purpose is to provide better ways to resolve debt

Supporting this purpose are our core values that inspire our mission, embed our culture, and reflect what we are committed to. They are the essence of our identity, our guiding principles, and engrained in our organisational DNA.

Performance

We care about our performance so that it may have a positive impact on our teams, customers, clients and community.

Integrity

Doing the right thing every time, our clients and customers can trust us to act with honesty, transparency and fairness.

Progressive

Always challenging the status quo, we are transforming our role from simply recovering debts to actively helping individuals overcome their financial challenges.

Empathy

We listen first to customers and try to walk in their shoes, so that we can understand their situation and provide better ways to help.

Care

We value the relationships with our clients and their customers, and provide sensible solutions to make their lives easier.

People

Our people are our greatest asset and we empower them with the environment, pathways and tools to grow.

Book a consultation

Our team is happy to answer your sales questions. Just fill out the form and we’ll be in touch.

Let us know the best time to get in touch and one of our team will give you a call.